You have 14 days from the point of placing your order in which to cancel. These rights are provided to you pursuant to the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 which came into force on 13th June 2014. You may use the cancellation form provided here or you may contact us in writing at the registered office address shown below.

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The data provided will be used to communicate news and advice to you. Your information will not be shared outside of this organisation. For further information, please see our privacy notice Privacy Policy


Refund Rights

If you notify us of your wish to cancel within this 14 day period, we will issue you with a full refund within 14 days of receipt of your request.

Cancelling Digital Downloads

The Consumer Contracts Regulations contain specific provisions for digital content. These Regulations mean that we cannot supply digital content to you within the 14 day cancellation period, unless you have given your express consent to this. That’s why we ask you to acknowledge that once the download starts you will lose your right to cancel. Without this consent, you can still download your purchase but you will need to wait until the cancellation period has ended before doing so. This enables you to decide that the digital content is what you want before downloading it.

Registered office address

Ascension Training Services Limited
82 James Carter Road
IP28 7DE
United Kingdom